Gary GengReal Estate Advisor

Legal

Privacy Policy

Last Updated: March 2026  ·  Effective Date: March 1, 2026

Gary Geng Real Estate, operated under Master's Trust Realty Inc., Brokerage, is committed to protecting your personal information and handling it responsibly in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), and the advertising and conduct standards set by the Real Estate Council of Ontario (RECO) under the Trust in Real Estate Services Act, 2002 (TRESA).

1. Who We Are

This website is operated by Gary Geng, a registered real estate salesperson in the Province of Ontario, Canada.

Gary Geng — Real Estate Salesperson, RECO Registered

Master's Trust Realty Inc., Brokerage

3190 Steeles Ave East, Suite 120

Markham, Ontario L3R 1G9

Phone: (905) 940-8996

Email: [email protected]

2. What Personal Information We Collect

We collect only the information necessary to provide you with professional real estate services and to respond to your inquiries. This may include:

CategoryExamplesHow Collected
Contact InformationName, email address, phone numberContact forms, guide download forms, market report requests
Real Estate PreferencesBudget, property type, preferred neighbourhoods, timelineConsultation request forms, direct correspondence
Website Usage DataPages visited, time on site, browser type, IP addressCookies and analytics tools (see Section 6)

Any additional information you voluntarily provide through forms, conversations, or correspondence is collected only with your knowledge and implied or express consent.

3. How We Use Your Personal Information

Your personal information is used exclusively for the following purposes:

01

Providing Real Estate Services — To assist you with buying, selling, or leasing real estate in the Barrie and Greater Ontario area, and to complete transactions on your behalf.

02

Communication — To respond to your inquiries, send requested resources (such as the Buyer Guide or Monthly Market Report), and provide market updates relevant to your real estate needs.

03

Marketing Communications — With your consent, to send periodic market updates, neighbourhood insights, and real estate tips. You may withdraw consent at any time (see Section 8).

04

Legal and Regulatory Compliance — To meet obligations under TRESA, RECO regulations, and other applicable Ontario and federal laws governing real estate transactions.

05

Website Improvement — To analyze how visitors use this website so we can improve content and user experience.

4. When We Share Your Information

We do not sell, trade, or rent your personal information to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

Transaction Professionals: With lawyers, mortgage brokers, home inspectors, appraisers, and other professionals directly involved in completing your real estate transaction, as required to fulfil the services you have requested.

Service Providers: With trusted technology partners who assist in operating this website and delivering our services (for example, cloud hosting, email delivery, and analytics platforms). These providers are bound by confidentiality agreements and may not use your information for any other purpose.

Legal Requirements: When required by law, court order, or regulatory authority, including RECO and the Ontario government.

With Your Consent: For any other purpose, only when you have explicitly authorized us to do so.

5. How Long We Retain Your Information

We retain personal information only as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

Type of RecordRetention Period
Transaction records (completed real estate deals)7 years, as required by RECO and TRESA
Active client filesDuration of service relationship plus a reasonable period thereafter
Marketing contacts (guide downloads, market reports)Until you unsubscribe or request removal
Website analytics dataUp to 26 months in aggregated, anonymized form

6. Cookies and Website Tracking

This website uses cookies and similar technologies to improve your browsing experience and to understand how our site is used. Cookies are small text files stored on your device.

Essential Cookies: Required for basic website functionality such as contact forms and navigation. These cannot be disabled without affecting site performance.

Analytics Cookies: Help us understand how visitors interact with our site so we can improve content and user experience. Data is collected in aggregated, anonymized form.

Preference Cookies: Remember your language preference (English or Mandarin) for future visits.

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may affect website functionality.

7. How We Protect Your Information

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

— Encrypted data transmission (HTTPS/TLS) for all website communications

— Secure cloud storage with access controls and password protection

— Limiting access to personal information to authorized personnel on a need-to-know basis

— Regular review and updating of security practices

— Secure disposal of information when it is no longer required

Please note: While we implement reasonable security measures, no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights Under PIPEDA and CASL

You have the following rights with respect to your personal information:

Right of Access

You may request a copy of the personal information we hold about you.

Right to Correction

You may request that we correct any inaccurate or incomplete information.

Right to Withdraw Consent

You may withdraw consent for marketing communications at any time by clicking 'Unsubscribe' in any email or contacting us directly.

Right to Deletion

You may request deletion of your personal information, subject to our legal retention obligations under RECO and TRESA.

Right to File a Complaint

If you believe your privacy rights have been violated, you may file a complaint with the Office of the Privacy Commissioner of Canada at priv.gc.ca.

CASL Opt-Out

All marketing emails include an unsubscribe link. Requests are processed within 10 business days as required by CASL.

9. Third-Party Websites

This website may contain links to third-party websites such as mortgage calculators, real estate boards, government resources, and social media platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party website before providing personal information.

10. RECO Advertising Compliance

This website constitutes advertising under the Trust in Real Estate Services Act, 2002 (TRESA) and its regulations. In compliance with RECO Bulletin 5.1 (Advertising Requirements):

— All advertising on this website clearly and prominently identifies the employing brokerage: Master's Trust Realty Inc., Brokerage.

— The agent's name used on this website, Gary Geng, is the name registered with RECO.

— All statements made on this website are intended to be factually accurate and verifiable.

— No information that could identify a party to a real estate transaction or the contents of any agreement is disclosed without consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or regulatory guidance. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of this website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your personal information, withdraw consent, or make a privacy-related request, please contact:

Gary Geng — Real Estate Salesperson

Master's Trust Realty Inc., Brokerage

3190 Steeles Ave East, Suite 120, Markham, Ontario L3R 1G9

Email: [email protected]

Phone: (647) 402-0570

We will respond to all privacy-related requests within 30 days, as required by PIPEDA.